Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

OpenStack

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North



June 18, 2025 10:39 CEST
June 18, 2025 08:39 UTC
[Identified] Please be aware we have noticed issues with patch KB5060842 released on June 10th on Windows 2025-images running on virtual machines. Current impact is applying this patch on Windows 2025 causes BSOD and will require a rollback or restore on the machine. We currently advice to not apply this patch until a solution is provided by Microsoft.
STO1 v1-volume issueDegraded Performance

Incident Status

Degraded Performance

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South



February 12, 2025 18:57 CET
February 12, 2025 17:57 UTC
[Investigating] We are currently seeing nightly disturbances in the API for v1 volumes in the STO1 availability zone. This occurs every night between 19:00 and 02:00 CET. Impact is inability to manage v1 volumes in STO1 during this time, impacted tasks is creation, deletion and attach/detach of volumes. There is NO impact on performance or availability of already attached volumes. We are actively working with our storage vendor to correct this issue.

March 5, 2025 09:53 CET
March 5, 2025 08:53 UTC
[Identified] We have made progress with our storage-vendor in mitigating the effects of the issue, reducing the time-window and impact it is causing. Still we have no performance-impact but still (very) limited issues with volume-tasks (creation/deletion/attach&detach).

2

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Cloud Connect




Operational

Cloud VPN




Operational

DBaaS




Operational

Mail Relay




Operational

Kubernetes




Operational

OpenStack




Operational

Virtuozzo PaaS




Operational

Application Monitoring




Operational

External Services

History (Last 7 days)

Incident Status

Degraded Performance


Components

Kubernetes


Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North




June 24, 2025 15:23 CEST
June 24, 2025 13:23 UTC
[Investigating] We are experiencing issues with the management platform for Kubernetes CaaS. Some customer clusters are impacted with autoscaling issues. Also we cannot make sizing or flavor changes to existing and provision new Kubernetes clusters.

June 24, 2025 18:46 CEST
June 24, 2025 16:46 UTC
[Investigating] Our team is still investigating the root cause for this issue. We are aware of some customer clusters that will be impacted and we will open a support ticket with our contact persons in case we cannot solve the issue before 21.00 CET today.

June 24, 2025 20:41 CEST
June 24, 2025 18:41 UTC
[Monitoring] The team has identified the problem and a fix is implemented for the Kubernetes CaaS orchestration. We will continue to monitor the situation closely tonight and tomorrow morning.

June 25, 2025 19:46 CEST
June 25, 2025 17:46 UTC
[Resolved] Kubernetes CaaS is fully operational since yesterday evening. We consider the incident resolved.
HSM service upgrade.Planned Maintenance

Description

We are performing maintenance and upgrading the HSM. During the maintenance window retrieving secrets from Barbican in OpenStack might be affected.


Components

OpenStack


Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North


Schedule

June 25, 2025 13:00 - June 25, 2025 18:00 CEST
June 25, 2025 11:00 - June 25, 2025 16:00 UTC



June 25, 2025 16:38 CEST
June 25, 2025 14:38 UTC
[Update] Maintenance is starting.

June 25, 2025 16:38 CEST
June 25, 2025 14:38 UTC
[Update] Maintenance is ending.