Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Kubernetes, OpenStack

Locations

STO2 - Stockholm West



January 31, 2025 13:13 CET
January 31, 2025 12:13 UTC
[Identified] We are currently seeing sporadic degraded network performance on some of our v2 hypervisors causing longer than usual round-trip latency and lower throughput performance affecting both network traffic and v1/v2 volumes connected to instances running on v2 hypervisors. We have identified the root-cause and will plan for a maintenance-window next-week (date+time TBA). Impact is currently very limited and manual interaction is possible if problems are detected.

Scheduled Maintenance

Hardware MaintenancePlanned Maintenance

Schedule

February 10, 2025 23:00 - February 11, 2025 06:00 CET
February 10, 2025 22:00 - February 11, 2025 05:00 UTC

Components

DBaaS, Kubernetes, OpenStack, Virtuozzo PaaS

Locations

STO1 - Stockholm South

Description

NOTE: We will get in contact directly with affected customers early next week with more detailed information on relevant OpenStack instances and Virtouzzo hardnodes. As part of our continuous work to renew and expand our hardware fleet we need to drain and remove a few old OpenStack v1 hypervisors and Virtouzzo hardnodes from our STO1 availability zone. OpenStack instances on the affected hypervisors will be shutdown, migrated to another hypervisor and then restarted with an estimated downtime of 5-10 minute per instance. Virtouzzo environments that is located on affected hardnodes will be live migrated to other hardnodes with a very short disruption when the network traffic is redirected to the new hardnode. Note that this work will also affect some DBaaS datastores and Kubernetes PCaaS clusters running on shared v1 flavors.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Cloud Connect




Operational

Cloud VPN




Operational

DBaaS




Operational

Mail Relay




Operational

Kubernetes




Degraded Performance

OpenStack




Degraded Performance

Virtuozzo PaaS




Operational

Application Monitoring




Operational

External Services

History (Last 7 days)

Description

We will deploy a hotfix for our database management system. The fix addresses a problem concerning automatic upgrades of datastores. During the emergency maintenance, you might experience intermittent unavailability and your datastores may appear as 'Unreachable' in the user interface. This is purely a visual issue, and connections to your databases will not be affected. There will be no impact on customer datastores.


Components

DBaaS


Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North


Schedule

February 6, 2025 09:00 - February 6, 2025 11:00 CET
February 6, 2025 08:00 - February 6, 2025 10:00 UTC



February 6, 2025 09:00 CET
February 6, 2025 08:00 UTC
[Update] Scheduled maintenance is starting.

February 6, 2025 11:00 CET
February 6, 2025 10:00 UTC
[Update] Scheduled maintenance is complete.