Elastx System Status

Active Incident

Updated a few seconds ago

Intermittent disturbances on networkPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Cloud Connect, Cloud VPN, DBaaS, Mail Relay, Kubernetes, OpenStack, Virtuozzo PaaS, Application Monitoring

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

August 18, 2025 11:43 CEST
August 18, 2025 09:43 UTC

[Investigating] We are currently seeing issues on inbound network-traffic to our IPs being flagged incorrectly through some 3rd parties with low reputation and thus getting periodic blocks. We are working with both our primary provider and 3rd parties to resolve this and for now symptoms are intermittent package-loss/drops on inbound, also causing issues periodically on outbound due to responses having issues. We will update the ticket once we get more information throughout the day.

August 18, 2025 18:27 CEST
August 18, 2025 16:27 UTC

[Investigating] Regarding this as a high priority case we are continuing the work to mitigate this issue together with our primary provider outside office hours.

Detected issue with patch KB5060842on windows 2025Operational

Incident Status

Operational

Components

OpenStack

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

June 18, 2025 10:39 CEST
June 18, 2025 08:39 UTC

[Identified] Please be aware we have noticed issues with patch KB5060842 released on June 10th on Windows 2025-images running on virtual machines. Current impact is applying this patch on Windows 2025 causes BSOD and will require a rollback or restore on the machine. We currently advice to not apply this patch until a solution is provided by Microsoft.

STO1 v1-volume issueDegraded Performance

Incident Status

Degraded Performance

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South

February 12, 2025 18:57 CET
February 12, 2025 17:57 UTC

[Investigating] We are currently seeing nightly disturbances in the API for v1 volumes in the STO1 availability zone. This occurs every night between 19:00 and 02:00 CET. Impact is inability to manage v1 volumes in STO1 during this time, impacted tasks is creation, deletion and attach/detach of volumes. There is NO impact on performance or availability of already attached volumes. We are actively working with our storage vendor to correct this issue.

March 5, 2025 09:53 CET
March 5, 2025 08:53 UTC

[Identified] We have made progress with our storage-vendor in mitigating the effects of the issue, reducing the time-window and impact it is causing. Still we have no performance-impact but still (very) limited issues with volume-tasks (creation/deletion/attach&detach).

Scheduled Maintenance

DBaaS management upgradePlanned Maintenance

Schedule

August 26, 2025 09:00 - 16:00 CEST
August 26, 2025 07:00 - 14:00 UTC

Components

DBaaS

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

Description

We will be upgrading our database management system. During the maintenance window, you might see intermittent unavailability and your datastores may appear as 'Unreachable' in the user interface. This is purely a visual issue, and connections to your databases will not be affected. There will be no impact on customer datastores.

Active Incidents

Active Maintenances

Upcoming Maintenances

Cloud Connect