Elastx System Status

Active Incident

Updated a few seconds ago

Hypervisor crasch in sto1Operational

Incident Status

Operational

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South

January 27, 2026 08:48 CET
January 27, 2026 07:48 UTC

IDENTIFIED

A single shared v1 hypervisor rebooted due to hardware issues at 07:36 CET causing some instances to stop. The hypervisor in question is disabled and all customer instances will be migrated to other hardware. All affected customer managed instances that is shut off needs to be manually started again.

Issue with storage-service in STO1 on V2-volumesOperational

Incident Status

Operational

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South

November 28, 2025 08:50 CET
November 28, 2025 07:50 UTC

INVESTIGATING

We have identified a ongoing disturbance with our V2-storage (all types) service in AZ STO1 since early this morning. We advice to not perform volume modifications, re-attachments or rebuilds at this moment related to V2 in STO1 as we are seeing issues with the stability of the service. We will keep this updated throughout the day.

November 28, 2025 10:11 CET
November 28, 2025 09:11 UTC

IDENTIFIED

We have made findings around the problem and will roll out a temporary workaround on V2 storage to reduce impact on customer operations. Next update in approx 2 hours, or less if possible.

November 28, 2025 11:37 CET
November 28, 2025 10:37 UTC

MONITORING

A workaround is implemented and solves the immidiate issue on impacted V2 storage volumes, however we are still working on a permanent resolution. Another update will be posted during the afternoon (CET).

November 28, 2025 14:12 CET
November 28, 2025 13:12 UTC

MONITORING

Afternoon update: Workaround is in place and after monitoring we are confident that it is effective and problems and impacts are resolved. For now we will continue to monitor this over the weekend and are awaiting the results and findings from our supplier.

December 9, 2025 13:26 CET
December 9, 2025 12:26 UTC

MONITORING

We have gotten updated binaries from our vendor which will add more debug information to help triaging the issue in the storage cluster. This patch will be applied during the day. This should not affect the storage system but does pose an elevated risk.

Scheduled Maintenance

Upgrade Kubernetes PCaaS orchestrationPlanned Maintenance

Schedule

February 5, 2026 10:00 - 15:00 CET
February 5, 2026 09:00 - 14:00 UTC

Components

Kubernetes

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

Description

We are upgrading our backend for PCaaS orchestration to support newer Kubernetes versions. No impact to customer workloads is expected.

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