Active Incident

Updated a few seconds ago

DBaaS degradationDegraded Performance

Incident Status

Degraded Performance

Components

DBaaS

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North


April 1, 2025 12:06 CEST
April 1, 2025 10:06 UTC
[Investigating] We have currently a problem with the DBaaS control plane monitoring resulting in non-functional UI metric dashboard.
V2-storage resize issuesDegraded Performance

Incident Status

Degraded Performance

Components

Kubernetes, OpenStack

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North


March 14, 2025 10:27 CET
March 14, 2025 09:27 UTC
[Investigating] We have noticed issues of scaling-up volumes utilizing V2(lightbits) storage. Currently there are workarounds and options available but we are investigating why default behaviour and operations are not functioning optimally. Should you encounter issues with volume-scaling please reach out to our 24/7 support.
STO1 v1-volume issueDegraded Performance

Incident Status

Degraded Performance

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South


February 12, 2025 18:57 CET
February 12, 2025 17:57 UTC
[Investigating] We are currently seeing nightly disturbances in the API for v1 volumes in the STO1 availability zone. This occurs every night between 19:00 and 02:00 CET. Impact is inability to manage v1 volumes in STO1 during this time, impacted tasks is creation, deletion and attach/detach of volumes. There is NO impact on performance or availability of already attached volumes. We are actively working with our storage vendor to correct this issue.

March 5, 2025 09:53 CET
March 5, 2025 08:53 UTC
[Identified] We have made progress with our storage-vendor in mitigating the effects of the issue, reducing the time-window and impact it is causing. Still we have no performance-impact but still (very) limited issues with volume-tasks (creation/deletion/attach&detach).

Scheduled Maintenance

DBaaS management upgradePlanned Maintenance

Schedule

April 9, 2025 09:00 - 16:00 CEST
April 9, 2025 07:00 - 14:00 UTC

Components

DBaaS

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

Description

We will be upgrading our database management system. During the maintenance window, you might see intermittent unavailability and your datastores may appear as 'Unreachable' in the user interface. This is purely a visual issue, and connections to your databases will not be affected. There will be no impact on customer datastores.

3

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Cloud Connect




Operational

Cloud VPN




Operational

DBaaS




Degraded Performance

Mail Relay




Operational

Kubernetes




Degraded Performance

OpenStack




Operational

Virtuozzo PaaS




Operational

Application Monitoring




Operational

External Services

GitHub

Let's Encrypt

Slack

Zendesk

History (Last 7 days)

Node.-problem Virtuozzo PaaSPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Virtuozzo PaaS


Locations

STO2 - Stockholm West



March 27, 2025 07:32 CET
March 27, 2025 06:32 UTC
[Investigating] We are currently seeing performance issues on one of our nodes at STO2 in Virtuozzo and are investigating root-cause and impact and will update continuously as work progresses.

March 27, 2025 08:06 CET
March 27, 2025 07:06 UTC
[Monitoring] We have identified a hardnode having issues and after troubleshooting performed a restart, all environments and instances are now looking stable and we see no continuing issues. We will keep the incident open in monitoring-state during the morning while going through more data to ensure we see no more issues.

March 27, 2025 11:07 CET
March 27, 2025 10:07 UTC
[Resolved] After the node-restart early this morning combined with manual restart of certain environments and services all issues are resolved. We have kept monitoring the hardware and services and everything has been stable and we are closing the incident.