Elastx System Status

Active Incident

Updated a few seconds ago

Issues with node re-deploysPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Virtuozzo PaaS

Locations

STO2 - Stockholm West

April 3, 2025 12:03 CEST
April 3, 2025 10:03 UTC

[Investigating] Currently we are seeing issues re-deploying on nodes in sto2 in Virtuozzo and are working with the vendor to find the root-cause. Potentially migrating loads off the impacted hardware could be a scenario and we will communicate further if we start scheduling this (live-migrations where possible first).

April 3, 2025 13:50 CEST
April 3, 2025 11:50 UTC

[Identified] Update At 1400 we will start with migrations off the impacted hardnode, these will all be live-migrations meaning no impact with one exception: Storage nodes cannot be live-migrated and will be offline for a short period of time while migration is being done. We have a identified a limited amount of these and will take them last one by one to minimize impact. Further updates during the afternoon.

V2-storage resize issuesDegraded Performance

Incident Status

Degraded Performance

Components

Kubernetes, OpenStack

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

March 14, 2025 10:27 CET
March 14, 2025 09:27 UTC

[Investigating] We have noticed issues of scaling-up volumes utilizing V2(lightbits) storage. Currently there are workarounds and options available but we are investigating why default behaviour and operations are not functioning optimally. Should you encounter issues with volume-scaling please reach out to our 24/7 support.

STO1 v1-volume issueDegraded Performance

Incident Status

Degraded Performance

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South

February 12, 2025 18:57 CET
February 12, 2025 17:57 UTC

[Investigating] We are currently seeing nightly disturbances in the API for v1 volumes in the STO1 availability zone. This occurs every night between 19:00 and 02:00 CET. Impact is inability to manage v1 volumes in STO1 during this time, impacted tasks is creation, deletion and attach/detach of volumes. There is NO impact on performance or availability of already attached volumes. We are actively working with our storage vendor to correct this issue.

March 5, 2025 09:53 CET
March 5, 2025 08:53 UTC

[Identified] We have made progress with our storage-vendor in mitigating the effects of the issue, reducing the time-window and impact it is causing. Still we have no performance-impact but still (very) limited issues with volume-tasks (creation/deletion/attach&detach).

Scheduled Maintenance

DBaaS management upgradePlanned Maintenance

Schedule

April 9, 2025 09:00 - 16:00 CEST
April 9, 2025 07:00 - 14:00 UTC

Components

DBaaS

Locations

STO1 - Stockholm South, STO2 - Stockholm West, STO3 - Stockholm North

Description

We will be upgrading our database management system. During the maintenance window, you might see intermittent unavailability and your datastores may appear as 'Unreachable' in the user interface. This is purely a visual issue, and connections to your databases will not be affected. There will be no impact on customer datastores.

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