Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

DBaaS, Kubernetes, OpenStack

Locations

STO1 - Stockholm South



November 28, 2025 08:50 CET
November 28, 2025 07:50 UTC
INVESTIGATING

We have identified a ongoing disturbance with our V2-storage (all types) service in AZ STO1 since early this morning. We advice to not perform volume modifications, re-attachments or rebuilds at this moment related to V2 in STO1 as we are seeing issues with the stability of the service. We will keep this updated throughout the day.

November 28, 2025 10:11 CET
November 28, 2025 09:11 UTC
IDENTIFIED

We have made findings around the problem and will roll out a temporary workaround on V2 storage to reduce impact on customer operations. Next update in approx 2 hours, or less if possible.

November 28, 2025 11:37 CET
November 28, 2025 10:37 UTC
MONITORING

A workaround is implemented and solves the immidiate issue on impacted V2 storage volumes, however we are still working on a permanent resolution. Another update will be posted during the afternoon (CET).

November 28, 2025 14:12 CET
November 28, 2025 13:12 UTC
MONITORING

Afternoon update: Workaround is in place and after monitoring we are confident that it is effective and problems and impacts are resolved. For now we will continue to monitor this over the weekend and are awaiting the results and findings from our supplier.

December 9, 2025 13:26 CET
December 9, 2025 12:26 UTC
MONITORING

We have gotten updated binaries from our vendor which will add more debug information to help triaging the issue in the storage cluster. This patch will be applied during the day. This should not affect the storage system but does pose an elevated risk.

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